Business Process Management
The Empire State Building in New York City, with its 103 stories, 73 elevators, 2,500,000 feet of electrical cable and 6,500 windows, was built in 410 days under budget and ahead of schedule. It seems smaller scale projects today take longer even though we now have the technology to do things faster ... so, how did the project managers for the Empire State Building do it? Obviously, they had to have been the best project managers of the day. They not only applied the tenets of sound process management, but they also used something beyond that. They used the business process management concepts found in Six Sigma in their performance management process.
Six Sigma literally refers to reduction of errors to six standard deviations from the mean value of a process output or task opportunities, or about 1 error in 300,000 opportunities. Simply put, Six Sigma is a performance management process philosophy of relentless process management efforts to continuously reduce process and product variation.
Villanova University’s online Master Certificate in Six Sigma is the perfect fit for business professionals who want to reduce waste and save money. Nothing distinguishes you from your peers and impresses your superiors more than the ability to strengthen your company’s bottom line that Six Sigma training brings. Enroll today!
