Online Advanced Process Strategy & Practices Course

8-Week Course

8 Continuing Education Units

80 Military Clock Hours

10 Military Clock Hours / Week

About the Course

This course is designed to focus on the advantages and characteristics of Process-Based Organizations (PBO), leveraging business architecture and the powerful tools found in Centers of Excellence (CoE), including its embedded workflows, data-decision making and business activity monitoring capabilities. Plus, you’ll gain expertise in knowing how to facilitate BPM adoption within an organization, and mastering the abilities to map, measure and document crucial process data to communicate and deliver organizational results.

By completing the Villanova BPM track, which includes a comprehensive project and final exam, you will be in a position to apply your skills to real-world process management situations and achieve the exclusive Villanova certification as a Certified Professional in Business Process Management (CPBPM).

Earn a Digital Badge

Villanova students will earn a digital badge when they successfully complete an individual course or full certificate program. These badges help to emphasize their skills and commitment to professional development and enables them to easily share and display the badge on a resume and/or social media.

Curriculum

8 Week Course

Week 1

BPM as a Segue into Process

Identify the uses of BPM for organizing
Discuss implementation of BPM in functional organizations
Describe ways to apply BPM to various organizational functions

Week 2

Understanding PBO

Summarize the top advantages of PBOs
Explain the fundamental characteristics of PBOs
Identify strategies for using BPM skills throughout PBO development

Week 3

Support for PBO

List the key elements of process intensive organizations
Discuss primary design guides
Describe crucial components of hybrid organizational structures

Week 4

Business Architecture

Describe the fundamentals of business architecture
Explain BA objectives, components and requirements
Discuss the latest issues affecting BA

Week 5

Governance and CoE

Illustrate the functionality of PBO and BA
Analyze BPM CoEs
Discuss the pivotal role of CoEs

Week 6

Workflow, Data, and Outsourcing

Explain the significance of technology in BPM
Describe essential data and dashboards
Discuss expert advice for data-based decision making
Define and discuss BPO

Week 7

Data and Metrics

Recognize mapping data essentials
Identify results-oriented BPM data and scorecards
Implement critical methods for standardization

Week 8

Put it all Together

Discuss advanced methods for tracking BPM processes
Explain how to attain competitive advantage with BPM
Describe key lessons for BPM and change management

Learning Objectives

Skills Learned

Change Management Sustainability Decision Making Business Process Management Organizational Structure Workflow

What You’ll Study

BPM Processes

Review of Functional Organization and Issues
Halfway – BPM in Functional Organizations
BPM as a Means of Organizing
Redesigning Functional Hierarchies
Overview of 3 Process Categories
Applying BPM to Support Functions
Applying BPM to Management Functions

Impacts on Process-Based Organizations

Managing Cooperation and Integration
PBOs and Becoming Data-Centric
HR Impacts on BPM
Change Management and the Importance of People
Job Design for Process Intensive Organizations
Strategy and Customers Primary Design Guides
Moving Decision-Making into the Process
Hybrid Organization Structures
Hybrid Organization Structure Example

Workflow, Data, and Outsourcing

Business Activity Monitoring (BAM)
Data, Dashboard and Scorecard
Embedded Workflows (ERP)
Workflow Engines
IT’s Need for BPM Involvement
Business Process Outsourcing
Data-Based Decision-Making

Pull it All Together

Facilitating BPM Adoption
Capturing BPM and Process Know-How
Archival Strategies and Systems
Organizational Assets and Sources of Competitive Advantage
BPM Lessons Learned
Change Management Lessons Learned
BPM, LSS and PMP® Certification Connections
Sustainability and Innovation Lessons Learned
Course Summary

Related Certificate Programs

Business Process Management Certificate

24 Weeks

3 Courses

6,056+

Learn to increase your organization's efficiency and performance.

Certification Available

Who Should Register?

This dynamic online BPM course is ideal for business process owners and practitioners, consultants and change management specialists, IT professionals, procurement/acquisition managers, quality specialists and other business managers looking to make fundamental process changes in how their organization does business. It is designed to bring advanced BPM practitioners up to speed on key concepts, while helping seasoned professionals expand their business process management expertise.

Tuition & Payment

Total Course Cost

$2,495

Course offerings and associated prices are subject to change without prior notice. Pricing for multi-course certificate programs varies depending on course selection. View the Professional Education Catalog for more information on the courses and programs.

Payment Options

There are multiple ways to pay for your certificate program. Just let your enrollment representative know the choice that works best for you.