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Mastering Business Analysis


Advanced techniques create Superior Results!

Mastering Business Analysis

This twelve-week business analyst course builds on the critical concepts that were learned in the Essentials course. You’ll strengthen previously developed skills and expand your knowledge of the techniques necessary to become an effective business analyst. You’ll explore advanced topics in quality management, testing, verification and validation. And you’ll use your new skills immediately, on the job.

Exciting new industry experts, examples and case studies, as well as hundreds of new graphics, animated exercises and interactive features to maximize your learning experience!

Continual support of the latest version of BABOK® 3.0 including test prep questions to prepare you for the CBAP® and CCBA™ certifications. 

$2,495
Mastering Business Analysis


This course is part of a Master Certificate Program

SAVE UP TO $1,190

Packages starting at $5,495

Register Now!

What You’ll Study


Strategic Business Analysis

  • Defining the Business Problem and Requirements
  • Assessing Organizational Gaps
  • Developing a Business Case
  • Business Rules and Requirements Reuse
  • BA as Strategist

Facilitation to Induce Creativity

  • Why Creativity?
  • From Business Need to Creative Solution
  • Generating Creative Ideas
  • Analyzing, Refining and Evolving Ideas
  • Decide, Innovate! 
  • Business Analyst as Creative Leader and Innovative Team Leader

The Role of the BA in Quality and Requirements Management

  • Quality Basics
  • How Quality Fits Into Requirements and Analysis
  • Requirements Management and the CMMI
  • Assessing the Solution and Organizational Readiness
  • Developing Transition Requirements
  • Solution Validation and Ongoing Quality
  • Requirement Changes Throughout the Project
  • Timeboxing – Limit Scope and Increase Quality
  • Using Traceability

Lean and Six Sigma for Business Analysts

  • Introduction to Lean and Six Sigma
  • What is Lean and Six Sigma?
  • Lean Tools and the War on Waste
  • Key Lean Foundation Concepts
  • The Principles of 5S
  • Error Proofing, Kaizen, Changeover Reduction
  • Value Stream Mapping
  • The DMAIC Model and Tollgate Reviews
  • Six Sigma Tools and the War on Defects
  • QFD, FMEA, and SIPOC
  • Flow Chart, Pareto Chart and Fishbone Diagrams
  • Variation and Histograms
  • New Quality Management Tools

Testing Concepts for the Business Analyst

  • Why Does the BA Need to Learn About Testing?
  • Basics of Black Box (Requirements-Based) Tests
  • Test Oracles and Equivalence Partitioning
  • Boundary Value Analysis
  • Test Planning

Credit & Tuition


ACE credit recommendation 3 semester hours. Register today and earn 50 PDUs, 5.0 CEUs for $2,495.

Who Should Register?


Managers and professionals who have taken the Essentials course will strengthen their business analysis skills and enhance the flow of information within their organizations.

VA Benefit Eligibility: Visit the U.S. Department of Veterans Affairs Web Enabled Approval Management System (WEAMS) to view which programs of study or courses are currently certified. Benefit certification depends upon your VA determined eligibility, enrollment status and certified program of study.