Judy McKay has spent the last 20 years working in the technology industry with particular focus on software quality assurance. She has managed departments encompassing all aspects of the software lifecycle, including requirements design and analysis, software development, database design, software quality assurance, software testing, technical support, configuration management and technical publications. Her career has spanned across commercial software companies, aerospace, foreign-owned R&D and various Internet companies. Ms. McKay has been conducting training seminars nationwide for five years. Her enjoyable and informative courses are based on the real-world application of practical data.