Dr. Zuniga has expertise in leadership and organizational development, survey design and ROI. She facilitates certification courses for ASTD in Measuring & Evaluating Learning and ROI Skill Building. She also serves as faculty on the United Nations System Staff College. Dr. Zuniga holds an M.S. degree in psychology from Georgia State University, and a Ph.D. in Leadership and HRD from Barry University. She is certified in the ROI Methodology and co-authored the book Costs and ROI: Evaluating at the Ultimate Level, with Jack Phillips. She also published several articles and case studies on needs assessment, ROI and organizational culture.