Dr. Jack J. Phillips is Chairman of the ROI Institute and provides consulting services for Fortune 500 companies. Phillips is the author or editor of more than 30 books and more than 100 articles. His has more than 27 years of corporate experience in the aerospace, textiles, metals, construction materials, and banking industries. His background in training and HR led Phillips to develop the ROI Methodology — a revolutionary process that provides bottom-line figures and accountability for all types of training, performance improvement, human resources, and technology programs. He earned his Master's Degree in Decision Sciences from Georgia State University, and a PhD in Human Resource Management from the University of Alabama.