Master Data Collection and Measurement TechniquesThis eight week session builds on the Essentials of ROI Methodology, focusing on how to collect reliable data to use in ROI measurement. The midway point of Villanova University's three course master certificate program, this session explores the data collection, analyzing data, converting data to money, tabulating costs and calculating ROI. Key topics include: Data Collection
- Data collection issues and levels
- Matching the collection method to situations
- Interview design of surveys, questionnaires and focus groups
- Validity and reliability
- Action plans and performance contracts
- Measure the impact
Isolation
- Developing control groups
- Trend line analysis and forecasting methods
- Data credibility
- Other isolation methods
Converting Data to Money - Hard vs. soft data
- Steps to converting money to data
- Standard values
- Using databases
- Estimates
- When not to convert
Tabulating Costs and Calculating ROI - Cost categories
- Overhead allocation
- Cost estimates
- Calculating BCR, ROI, and payback periods
- Proper use of ROI
Credit and TuitionAce credit recommendation 3 semester hours. Register today and earn 50 PDUs, 5.0 CEUs for $2,280
Corporate rate plans are available. Please call 800-441-5617 for more information.
Prices subject to change without notice or obligation. Shipping charges for course materials are not included.
|